For 3PLs delivering wholesale food to restaurants

Run the whole operation from the email that starts an order to the payout that settles it.

Drofilla is one system for order intake, warehouse picking, dispatch and driver proof, customer messaging, and payout reconciliation. No spreadsheets holding it together.

Six-step order journey from email intake through picking, delivery proof, customer messaging, and payout reconciliation

What a delivery day looks like without it

Morning

Orders arrive as emails and PDFs. Someone reads each one and keys it into a sheet. Pickers get a printout.

Afternoon

Drivers text photos to a group chat. Customers call to ask where the truck is. The dispatcher answers the same question forty times.

End of month

The distributor's payout report lands. Someone matches it line by line to the sheet and finds the differences by hand.

One system, five steps, no gaps

  1. Step 1

    Intake

    An order email arrives. Drofilla reads it, creates the order with items, customer, address, and delivery window, and texts the customer a confirmation with a tracking link. Anything the parser isn't sure about is flagged for a person.

    Drofilla daily orders screen showing 53 orders across 13 routes with live status for each
  2. Step 2

    Picking

    Pickers work orders on their phones. Large orders are split across zones so several people pick at once, and the order closes only when every zone confirms.

    Picker app showing an order split into frozen and refrigerated zones with bin and UPC codes
  3. Step 3

    Dispatch and proof

    Routes are built and assigned. Drivers follow stops, capture photo and signature at the door, and every delivery is validated before it's marked done.

    Driver app delivery confirmation with proof photos and customer signature
  4. Step 4

    Customer messaging

    Customers get a text at each stage and can reply. Questions about timing, changes, and add-ons are answered automatically, in the customer's language, with a person looped in when needed.

    Customer order tracking page showing delivery progress, live driver location, and picked items
  5. Step 5

    Reconciliation

    Upload the distributor's payout report. Drofilla maps the columns, matches every line to an order, and shows what's short, missing, or duplicated. Schedule it and stop opening spreadsheets.

    Drofilla payout reconciliation screen showing matched and unmatched lines across uploaded distributor reports

As of 2026-09-12

Orders processed
69,939
Sales tracked
$70.9 million
Reconciled automatically
$63.8 million

Running on Drofilla

RD Delivery

RD Delivery went from 963 to 1,668 orders a month in twelve months across 13 locations, with 96% of payout lines reconciled automatically.

Read the story

BarBak

Multi-city hospitality delivery across the East Coast.

What Drofilla does that your current stack doesn't

Drofilla payout reconciliation screen showing matched and unmatched lines across uploaded distributor reports

Reconciliation that matches itself

Payout reports from Restaurant Depot, Sysco, US Foods, or anyone else. AI maps the columns, matches lines to orders, and surfaces the discrepancies. Weekly, on a schedule, with an audit trail.

Customer order tracking page showing delivery progress, live driver location, and picked items

Intake and messaging that read and write

Order emails become orders. Customer texts become answers. Both in the language the customer used, both with a person one tap away.

Picker app showing an order split into frozen and refrigerated zones with bin and UPC codes

Picking built for a wholesale floor

Dry, cold, and frozen zones picked in parallel by different people, synced live, with handoffs tracked so nothing sits on a dock.

Your data, on your terms

Every order, route, customer, product, and staff record is readable through the Drofilla API. Keys are scoped by you and revoked by you. Run your own reconciliation, feed your accounting system, keep the routing tool you like for now.

Read the docs · How operators use it

Priced by order volume and store count. Three tiers, no per-seat fees. See pricing

See it on your own orders

A 20-minute walkthrough on a demo account set up like your operation. Bring a real order email if you want to watch it get parsed.

Book a demo

contact@drofilla.com