Your customers track orders under your brand. No app. No login.

Every order gets a tracking page and 8 SMS notifications — all showing your company name, your logo, your colors. Watch the full experience below.

Customer experience simulator

Watch the full journey from confirmation to review

The phone receives SMS notifications. The tracking page updates in sync. All under your brand.

Messages

9:12 AM

[Metro Fresh] Your order #3847 has been confirmed. 6 items, $342.80. Track: track.metrofresh.com/3847

track.metrofresh.com/3847

Metro Fresh Supply

Order #3847 · Auto-refresh every 30s

Current status

Order confirmed

Updated 9:12 AM

1 of 8 SMS notifications delivered

Your customers don't just track — they ask questions, request changes, and manage orders via text. The SMS AI handles it all in 160+ languages.

Where's my order?

Your order #3847 is out for delivery. ETA: 8 minutes. Track live: track.metrofresh.com/3847

Can I change to pickup instead?

Done! Changed to pickup. You can collect from Warehouse A at 112 Main St after 11:00 AM.

Automatic language match

Puedo agregar 2 cajas de servilletas?

Listo! Agregué 2× Servilletas (caja) a su pedido #3847. Su nuevo total es $367.40.

No language picker — the AI detects Spanish and responds with the same product data your customer expects.

White-label

Metro Fresh Supply appears on tracking pages, SMS headers, and review screens — your mark, not ours.

Buttons, headers, and status chips follow your palette so the experience feels native to your brand.

Customers see “[Metro Fresh]” on every text — eight touchpoints, one consistent sender identity.

Host tracking on track.metrofresh.com or your own domain so links match how you already market to buyers.

We'll demo the full customer tracking experience with your brand applied.