Product
One platform from intake through reconciliation
Five connected workflows — plus the mobile app and API your team already needs.
Intake
An order email arrives. Drofilla reads it, creates the order with items, customer, address, and delivery window, and texts the customer a confirmation with a tracking link. Anything the parser isn't sure about is flagged for a person. Dispatchers review exceptions, edit line items, and export orders to CSV or XLSX when finance needs a file.
Picking
Pickers work orders on their phones. Large orders are split across zones so several people pick at once, and the order closes only when every zone confirms. Barcode scanning validates UPCs against expected items; substitutions and shorts stay visible to dispatch in real time.
Dispatch and proof
Routes are built and assigned. Drivers follow stops, capture photo and signature at the door, and every delivery is validated before it's marked done. GPS and timestamp metadata attach to each proof bundle for your customers and auditors.
Customer messaging
Customers get a text at each stage and can reply. Questions about timing, changes, and add-ons are answered automatically, in the customer's language, with a person looped in when needed. Branded tracking pages show order progress without asking customers to download an app.
Reconciliation
Upload the distributor's payout report. Drofilla maps the columns, matches every line to an order, and shows what's short, missing, or duplicated. Schedule reconciliation per distributor and export matched results when accounting is ready.
Mobile app
Picker and driver app for iOS and Android.
API
Every order, route, customer, product, and staff record is readable through the Drofilla API. Keys are scoped by you and revoked by you.