Pick it right, the first time.
Pickers work every order on a phone or iPad, grouped by zone in bin walk order. Exceptions take one swipe, and every order is validated before it leaves.
One wrong item means a refund, an upset chef and a driver going back.
Paper pick lists, shorts nobody mentions, receipts in someone’s pocket.
Big orders hold up one picker while others wait.
Pick it right, the first time.
Every bin, in order
Orders open grouped by zone (dry, fridge, frozen) in bin walk order. Each line shows the bin, the item number and the UPC.
Double-tap. Swipe for the rest.
Double-tap to pick the full quantity, tap to set a different amount, or swipe to short, mark out of stock or substitute. Picked items fold away; problems stay on top.
Pick as a team
Split a big order across pickers by zone. If someone gets stuck, another picker can claim the order. Managers watch progress live.
Validated before it leaves
Scan each item or flag anything that doesn’t match, photograph the receipt, and mark the order loaded with a photo of the vehicle.
The customer hears about changes
When an item is shorted or replaced, the customer gets a text about it.
Questions
Phone or iPad?
Both. The same screens work on a phone and on an iPad.
Can several people pick one order?
Yes. Big orders can be split across pickers by zone, and another picker can claim an order that got stuck.
What happens when an item is short?
The picker swipes to short it, the line stays on top until it’s handled, and the customer gets a text about the change.
How do managers see progress?
Live on the Daily orders board: picking progress per order, plus speed and accuracy per picker in Today’s Performance.
See it on your own orders.
A 20-minute walkthrough on a demo account set up like your operation. Bring a real order email and watch it become an order.