drofilla
Order intake

Order emails become orders, automatically.

Customers keep ordering the way they do today. Drofilla reads each email, matches the customer and every item, creates the order and texts a confirmation with a tracking link.

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Sound familiar?

Someone retypes every order email into a spreadsheet, every morning.

Shorthand like “2 cs mayo gal, limes 10#” gets misread or missed.

Customers never know their order was received, so they call to check.

How it works

Order emails become orders, automatically.

Step 1

Forward your order inbox

Point your order emails to Drofilla with a forwarding rule. Same inbox, same customers: nothing changes for them.

Step 2

Drofilla reads the shorthand

Each email is read line by line. The customer is matched and every item is matched to your products, quantities and units included.

Step 3

The order is created and on the board

Items, customer, address and delivery window land on the Daily orders board, updating live for every store.

Daily orders board with live status on every order
Step 4

The customer gets a confirmation

A text goes out under your company name with the delivery window and a live tracking link.

Customer texts with a live tracking link and AI replies

73,740

orders processed on Drofilla

As of October 16, 2026.

FAQ

Questions

Do my customers need to change how they order?

No. They keep emailing the same address. You add a forwarding rule, and Drofilla takes it from there.

Can my team review or change an order?

Yes. Every order is on the Daily orders board, where your team can open, review and edit it before picking.

Which email provider do I need?

Any inbox that can forward email. Drofilla works from the forwarded messages.

What does the customer receive?

A confirmation text under your company name, with the delivery window and a live tracking link.

See it on your own orders.

A 20-minute walkthrough on a demo account set up like your operation. Bring a real order email and watch it become an order.